1. Quality Management System (QMS Manual)
      2. Quality Policy
      3. QMS Process Map

MANAGEMENT PROCESSES

      1. Policy and Program Design, Formulation  and Development
      2. Nonconformity and Corrective Action
      3. Secretariat Support to En Banc Meetings
      4. Internal Quality Audit
      5. Conduct of Strategic Planning
      6. Conduct of Operational Planning
      7. Consolidation of Output and Reporting
      8. Monitoring of Stakeholders Satisfaction

CORE PROCESSES

          A. External Relations

      1. Issuance of Certificates
      2. Management Assistance
      3. Provision of Public Information
      4. External Communications

          B. Legal Affairs

      1. Provision of Legal Assistance/Support 

          C. Muslim Cultural Affairs

      1. Annual Quran Reading Competition
      2. Issuance of Certificate of Registration and Recognition for Traditional Madaris
      3. Regular Series of Shariah Training Seminar

          D. Muslim Economic Affairs

      1. Small Business and Trade Development Management (Livelihood trainings for Muslim Entrepreneurs) 
      2. Halal Awareness Training Seminar
      3. Accreditation Process for Halal Certifying Bodies/Entities Body/Entity
      4. Cooperative Management Development (Muslim Cooperatives Capacity Building Seminar)
      5. Manpower Skills Training Development Management

          E. Muslim Settlements

      1. Disaster/Relief Training and Development Program
      2. Relief Assistance and Disaster Coordination
      3. Coordination and Assistance for the Relocation and Other Concerns of Informal Settler Families (ISFS), Internally Displaced Persons (IDPs), and/or Locally stranded families/individuals (LSF/IS)
      4. Assessment and Updating of Profile of Muslim Communities

          F. Peace and Conflict Resolution

      1. Peacebuilding Program (Development and Implementation)
      2. Conflict Resolution

          G. Pilgrimage and Endowment

      1. Pilgrimage Operations 
      2. Hajj Financial Management
      3. Endowment Administration

          H. South Luzon Regional Office

      1. Annual Regional Quran Reading Competition
      2. Socio-Economic Development Management
      3. Relief Assistance and Disaster Coordination
      4. Legal Assistance/Support/Services
      5. PeaceBuilding Program (Development and implementation)
      6. Payroll Management

          I. SOCCKKSARGEN Regional Office

      1. Coordination and Relief Operations
      2. Peace Building Program
      3. Payroll Management Procedure
      4. Socio-Economic Development Management
      5. Monitoring Stakeholders Satisfaction
      6. Legal Assistance/Support/Services
      7. Provision of Shariah Training Education
      8. Pilgrimage Operations
      9. Madrasah Development
      10. Issuance of Certificates
      11. Cultural Institutions and Development

SUPPORT PROCESSES

          A. Finance Management

      1. Accounting Management and Processing of claims
      2. Preparation and Submission of Remittances to GSIS, LBP, HDMF, PHIC, and BIR
      3. Preparation and Submission of Financial Statements and Other Financial Reports
      4. Payroll Management
      5. Budget Management
      6. Cashiering Management
      7. Management and Internal Audit

          B. Administrative Management

      1. Recruitment and Selection 
      2. Learning and Development
      3. Personnel Performance Appraisal
      4. Property Management
      5. Supplies Management
      6. Vehicle Maintenance Management
      7. Bids and Awards Committee (BAC) Procurement

          C. Information Technology Management

      1. ICT Equipment Management
      2. ICT Infrastructure Management and Preventive Maintenance Plan 
      3. Control of Documents
      4. Control of Records
      5. Control of Internal and External Communication